Customer Care > How To Order Online
STEP 1: adding items to your shopping basket
Browse through the website and click on a product image for more detailed information. On most items, you have both size and colour options. Select the size and colour you would like to order and click on the "add to basket" button.
If a specific size or colour is missing in the list, it is currently out of stock or has been sold out. In this case eg: "sold out black size 10" will be displayed in the description.
If you want to add more items to your bag click the "continue shopping" button.
STEP 2: your shopping basket
You can review the items in your shopping bag at any time by clicking the "view basket" button at the top of the page.
- To amend the quantity
- Change the number in the "Qty" box
- Select the "update order" button.
- The bag will update your order.
- To delete an item from your bag
- Click the "delete" check box next to the item you wish to remove.
- Click the "update order" button to update your order before proceeding to the checkout.
When you are happy with your selections, click the "checkout" button and complete your contact, delivery and payment details.
STEP 3: checkout - contact & delivery details (secure area)
Our checkout will prompt you to enter your contact and delivery details. Once you have completed all the fields marked with an asterisk(*), please select the "submit" button. Please make sure your email address and phone number are correct.
The window will display your contact & delivery details in a secure area and you will notice the security lock in the bottom right hand corner of your browser. The security lock ensures your order & payment details are encrypted and remain secure over the internet. .
STEP 4: order confirmation & payment
Please check your order and enter your payment details carefully. When you are satisfied with the information please select the "confirm" button.
When we receive your order, we will send you an email and invoice with your order details attached. If there are any problems with your order please contact us on 1800 889 545 or email us at on orders@biscote.com.au | 
